Tenant Satisfaction Survey | Topa Financial Plaza

Topa Management Company
Ventura - Regional Office

Property Management Office
500 E. Esplanade Drive, Suite 500
Oxnard, California 93036
Tel: (805) 485-3193
Fax: (805) 988-9832
EMAIL the Management Office

Security / 24-Hour Phone
(805) 983-3253

Management Office Hours
8:00am - 5:00pm M - F

Leasing Contact
Robin Platt, Vice President
(805) 485-3193

Banquets / Meeting Space
Robert Lopez / Topa Tower Club
(805) 983-7777

Lunch Delivery Menu
for Tenants of 300 Esplanade

Commercial & Residential Property Management
Office, Retail, Residential, Industrial California & Hawaii
Professional!
TopaManagement.com

Lease in Century City
Class-A Office Space for Lease Quality property!
310-203-1870
1900Avenue.com

Private Member City Club
Elegant, Fine Dining
Fun Member Events
Ventura 805-983-7777
TopaTowerClub.com

Lease in Westwood Village
Boutique & Gallery space Available. Quality properties.
Attractive rates!
WestwoodBlvd.com

Hawaii Commerical Property Management
Class-A Office, Retail. 808-531-0444
TopaFC.com

Property Management Jobs
Commercial / Residential properties. Conv., Affordable & Tax Credit.
TopaManagement.com

Management & Leasing by:
Topa Management Company

Tenant Satisfaction Survey

Topa Financial Plaza strives to provide you with an exceptional leasing experience. Please take a minute to complete the Tenant Satisfaction Survey. Your comments and suggestions are appreciated.

Your Property Location:

Leasing Experience:
Ease of Leasing Process:
Leasing agent was knowledgeable and helpful:
Follow up and continuing contact with the leasing agent:
Lease negotiations conducted professionally:
Lease negotiations completed in a timely manner:
Overall quality of Leasing experience:
Comments about your leasing experience:

Appearance and Condition of the Property:
Building Exterior cleanliness:
Landscaping:
Tenant Suite cleanliness:
Cleanliness of Windows:
Maintenance of Common Areas:
Cleanliness of Common Areas:
Cleanliness of Parking Areas:
Janitorial (restrooms, trash):
Unit Signage:
Exterior Signage:
Mailboxes or Mail Area:
Building Directory:
Exterior Lighting:
Interior Lighting:
Elevators:
Comments about the Appearance and Condition of the Property:

Property Features:
Property Design:
Property Location:
Tenant Mix:
Customer Parking:
Monthly Parking:
After-hours Access:
Heating & Air Conditioning:
Freight Elevator:
Valet / Parking Services:
Comments about the Property Features:

Property Manager or Team:
Ease of contacting Property Manager:
Follow-up after problems are reported:
Problem Resolution:
Knowledge of Property Manager:
Willingness of Property Manager to respond your needs:
Clarity of Communication:
Competence of Property Manager:
Courtesy and respect with which you are treated:
Quality of service you receive:
Implementation of the policies or procedures of the Property or Center:
Timeliness of rent / CAM invoices:
Accuracy of rent / CAM invoices:
Property Managers willingness to do what they can to keep tenants happy:
Property Managers willingness to do what they can to make the center appealing:
Overall Tenant Morale:
Your businesses performance at the property:
Comments about your buildings Property Manager:

Maintenance Service:
Maintenance request was responded to in a timely matter:
Maintenance staff left work area clean:
Maintenance request was fulfilled to your satisfaction:
Ease in submitting Maintenance request:
Communication with Maintenance staff:
Maintenance Comments:

Security:
Security responsiveness:
Professionalism of security staff:
Accessibility of security staff:
Knowledge of security staff:
Security staff Appearance:
Security Staff Comments:

Would you recommend this property to others?	Yes No
Additional Comments:

What amenity or service would you like to see added at your property?

Based on the quality of your property, and the level of service you have received, if your lease were expiring today, would you renew your lease?	Yes No
Why or Why not?

Do you have any ideas or suggestions that would enhance your tenancy at the property?

If you would like to recognize a Topa associate for going "the extra mile", please use the space below to do so.

Business (Optional):
Name (Optional):
Email Address (Optional):
Phone Number (Optional):